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The DMK Group is Germany’s largest dairy cooperative, processing around 5.5 billion kilograms of milk annually. As one of the key suppliers in the German retail food industry, DMK stands for quality, variety, and innovation that you can taste. From cheese to yogurt, ice cream to vegan products, DMK produces the favorite products of millions of people.
Challenge: Printing in the M365 Environment for 4000+ Users
Lukas Linke, IT Workplace Solutions Specialist at DMK, explains why they chose ezeep Blue: “Before our current AVD environment, we had a purely on-premises setup with a custom-built print management tool. Keeping it up-to-date required a significant amount of effort. When we moved to the M365 environment, we had to answer the question: how will we handle printing in the future? It quickly became clear that updating our in-house tool was not an option, and we needed an M365-integrated solution.” With ezeep Blue, DMK found a solution that saves valuable time and effort through its fast and easy implementation, sparing the team from developing a new print management system themselves.
Ease of Use and Intuitive Operation
Linke particularly highlights the user-friendliness: “The best part of the ezeep Blue printing solution is that it provides an excellent user interface. Our employees intuitively navigate the Printer Self Service to locate their printer. With just one click, the printer appears in their programs.” This ease of use and intuitive operation increases employee acceptance and satisfaction.
Excellent Customer Support
DMK is also highly satisfied with ezeep Blue’s customer support. “From installation to troubleshooting, we were always well-supported. Feedback on potential improvements or new features was consistently taken on board and considered,” notes Linke. This reliability and responsiveness to feedback strengthen confidence in the solution.
A Flexible All-Round Solution for Print Management
Lukas Linke recommends ezeep Blue as a flexible, all-encompassing solution for print management: “ezeep Blue can be used in various ways, from acting as an interface between applications and the print server to a complete cloud printing solution.”
4 Stars, With Potential for More
Overall, DMK currently rates the solution with a solid 4 out of 5 stars. “With continuous improvements and new features in the works, there is definitely potential to reach 5 stars,” notes Linke, expressing confidence that ezeep Blue’s ongoing development holds the promise for an even higher rating.